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eresource ERP TQM module enhances the ability to listen to the customers


Organizations targeting Total Quality Management (TQM) in their businesses, Enterprise Resource Planning (ERP) software has become an essential necessity, Though these two concepts are getting treated separately, in reality separating one from other is impractical as far as a business organization is concerned.

Therefore it is a undisputed fact that quality is the prime pillar of success for any industry. Eresource ERP is integrated with a sophisticated Quality Management Module that helps Quality Assurance & Control department

eresource ERP Quality Control Module not only monitors quality by control plans in purchasing but also provides real-time process capability index for quick review. Quality Control in eresource facilities are versatile and offer support for every phase of your operations, from receipt and acceptance of materials, through jobwork of intermediates, to inspections of finished goods before shipment to customers.

Following are some function integrated in our TQM module.

  • Quality Control
  • Product Quality Control
  • Job work Quality Check
  • Record of Analysis
  • Certificate of Analysis
  • Approved / Rejection Slip Quality Audit Records
  • Compliance Reporting

Customer focus ranks first among the basic principles of eresource total quality management. One can realize many advantages brought on by the use of eresource ERP systems with its TQM module. Implementation of eresource ERP helps organization's enhanced ability to listen systematically to what the customer is communicating, faster response to customer requests, and increased quality in the services offered to the customer.

Another basic principle of total quality management is an inherent consequence in an organization where eresource ERP software is in use. For an organization that has made the appropriate choice in their ERP system, the associated best practices are, in a sense, acquired for free. The successful implementation of eresource ERP and the proper usage of its TQM module further assure that the system promotes the evolution of the organization in a continual fashion.

Maintenance of up-to-date and reliable information on suppliers, and assessment and evaluation of suppliers also constitute important aspects of TQM module. eresource ERP system provides support for associated functionality through dedicated modules.

For businesses that are at the ERP selection stage, we recommend to a system with integrated TQM module. An ERP system without TQM integrated is not sufficient to meet the present needs of any organization. Keeping in mind the continuous improvement, organizations must implement an ERP system that will be able to meet their future needs as well. The system must also be flexible, and have the infrastructure that will allow it to keep pace easily with revisions in the business processes. Additionally, working efficiently with an ERP system that is well versed in TQM requirements is key among factors for success of a business organization.