Make the move to the ERP with AI and seize every commercial opportunity

Azaalea AI with eresource ERP modernizes systems to make your business sustainable and intelligent

Presenting Azaalea AI with eresource ERP, an accelerator for digital transformation that gives you the cloud tools you need to expand. Azaalea AI with eresource ERP modernises systems to make your business sustainable and intelligent.

For maximum profitability, get flexibility and agility in the cloud. Take the initiative to boost business growth in the top, bottom, and green lines. Take advantage of every business opportunity and outperform your rivals.

We provide managed services, support and end-to-end ERP implementation services as a platinum ERP implementation partner. Together, let’s develop your cutting-edge businesses using one of the world’s top ERP software.

By now, eresource ERP on Cloud is more than just a cloud ERP. Now combined with state-of-the-art Azaalea AI capabilities, it is the next-generation corporate planning superpower that is revolutionising business operations. Businesses can now make smarter, faster, and more efficient decisions thanks to the numerous new AI capabilities that eresource has integrated.

More on Azaalea AI with eresource ERP

Operational Data Transformation

Transform your operational data into AI-friendly formats to unleash the potential of AI. Assure real-time insights through contextualization of richer data and smooth integration.

Safe Access to Data

eresource’ unbreakable security will help you safeguard your private information. Enable AI-driven solutions while maintaining access control and compliance without sacrificing effectiveness or safety.

Contextualization of Data

eresource ERP’s all-in-one solution can help you streamline your data processing. Take advantage of quick deployment, lower expenses, and effective management of AI projects throughout your company.

Processes in critical areas like finance, procurement, and supply chain must be streamlined to save costs, reduce risks, and speed up decision-making in order to sustain seamless corporate operations. Professionals can spend more time on strategic tasks like planning and decision-making and less time on manual labor by using autonomous agents to carry out a variety of tasks around the clock.

The system’s Supply Chain Management’s Supplier Communications Agent independently coordinates with suppliers to verify order delivery and help avoid any delays. Procurement specialists may concentrate on managing supplier relationships and enhancing supply chain resilience when agents handle all the duties associated with verifying purchase orders.

Unique features improve the customer service facility

To reliably and efficiently serve clients, contact centres must overcome many interrelated and compounding problems. For instance, a manual procedure is used to maintain important knowledge base items up to date.

Chat logs, phone recordings, case notes, and other data silos frequently include priceless insights from seasoned customer support agents. Furthermore, self-service solutions depend on rigid, hard-coded dialogue with knowledge incorporated in it that needs to be predefined for possible customer problems.

Contact centres can improve customer experiences in both self-service and human-assisted support by utilising the Customer Intent and Customer Knowledge Management Agents.

By continuously identifying new intents from previous and ongoing customer discussions across all channels and mapping problems and their accompanying fixes that the agent keeps in a library, the Customer Intent Agent makes evergreen self-service possible.

Through the analysis of case notes, transcripts, summaries, and other artefacts from human-assisted cases, the Customer Knowledge Management Agent contributes to the ongoing updating of knowledge articles.

Together, these agents are taught to handle new and developing issues through self-service, enhance the standard of issue resolution across channels, and contribute to time and cost savings.

Strong data governance makes eresource a strong ERP

Strict security procedures and controls are followed by the data sources connected to the system. Azaalea AI with eresource ERP covers strong authentication procedures, preventing data loss, and other things. IT managers can use a wide range of functionalities after the systems are implemented. Customers want to be sure they have strong data governance and security as agents proliferate throughout the business.

Reach Out

eresouce has been recognised as one of the top ERP software development firms worldwide. eresource has been assisting clients of all sizes and in all sectors with company transformation and simplification.

You can contact us at sales@eresourceinfotech.com  for additional details and a LIVE PRODUCT DEMO.