Leading construction equipment supplier in Dubai, United Arab Emirates implements eresource Nfra, Construction ERP
Company: Al Mutawa Equipment Trading
Located in Al Quoz Industrial Area 4 in Dubai, Al Mutawa Crane’s solutions handles a wide variety of construction projects related to power generation, petrochemical, refineries, water treatment and purification, bridges, highways, hospitals, fabrication and industrial plants, and commercial and residential construction.
Nature of Business:
The company provides expertise in crane rental, excavation, site preparation and transportation through its subsidiaries. Further, the company is also involved in the sale of a wide range of used heavy equipment
ERP system used for company business operations:
The company has opted eresource Nfra as their enterprise solution after a thorough study and reviews of the system functionality. Having a complex business nature the company was very selective in their choice of an ERP system. As eresource Nfra operational method seems to satisfy their requirement, the company made their decision to implement eresource Nfra.
ERP used since:
Eresource Nfra ERP system was implemented in Al Mutawa Equipment in 2019 and for the last two years, the system has served the company effectively without any technical problems. Any minor issues arising out of operational errors are solved immediately by the expert technical assistants of eresource in real-time through online support.
Technology platform:
The technology platform used by eresource Nfra is in Al Mutawa Equipment Trading is eresource Azaalea
How eresource Nfra helped the company overcome business challenges
The company’s prime objective was how to serve its customers effectively and satisfactorily. In short, providing the best customer experience was their motto. Eresource Nfra has been integrated with modules that help every department of a company like Al Mutawa. The most effective Customer Relationship Management (CRM) was the best bet for their requirement for customer management. Their other concern of safety and quality management was rightly met with eresource Nfra’s safety and quality management module.
The company’s other challenge was finding suitable and experienced employees to handle their operations. The Human Resource Management (HRM) in resource Nfra is a powerful module that helps the company find the right candidate to shoulder the work responsibilities.
The system also helped to offer its customers a systematic and comprehensive program to acquire new and used equipment as per their requirements without any delays.
As the company’s vision says, Quality is the key to success, eresource Nfra ERP system has helped the company to maintain quality and safety for their equipment at the highest level. With eresource Nfra, keeping quality and safety at the required level has become an automated procedure.
eresource Nfra system has been customized to take care of every need of Al Mutawa Cranes and it helps keep the company’s nationwide reputation as the best crane rental solution. Therefore, customers of Al Mutawa Cranes can expect to aggressively pursue innovative ways to lower their overall project costs and improve safety.
