ERP software is a suite of coordinated business software that an organization utilizes for gathering, storing and analyzing information from various business exercises. Numerous ERP vendors offer ERP arrangements that business can implement as per their size and business necessities. To understand this integrated system, organization must execute training programs for their employees and it must be the top most priority while implementing ERP system. Those companies hold up until the last moment to think about preparing new users, or they put the assignment of training on the IT office can have terrible outcomes.
ERP training has to be one of the best needs when arranging an ERP implementation. Prior to the implementation starts, training has to be projected and some preparation of training must be started. As the implementation grows, so should the training, and it should proceed even after the ERP implementation is finished.
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› Training the internal users helps to minimize the costs that would have been spent on the outsourcing department. Training the users will also help to take more benefits of ERP system. Where most of the untrained users consume time while working or seeking help from their peers, trained users will become more effective and efficient towards their work and to invest energy in creating value.
› Most of the organization thinks that there is no need or little need of ERP training for the user as the user can become familiar with the software once he/she starts using it. This thinking wind up with an ERP system that is not used completely, and in few case the system completely fails. From here, it can be concluded that better ERP training is the crucial part of ERP implementation to achieve success.
› Training the user guarantees that all of them are using the similar kind of information and it decreases manual errors in the processes. The outcome is better-quality information and procedures with less probability of wrong or copied information, which ultimately enhances quality.
› The users who are untrained will surely refuse the ERP system which will gradually lead to employee attrition, and sometimes, unemployment. Trained users, on the other hand, will find themselves skillful and valuable asset to the organization. Also there are less chances of employee leaving the organization.
› The users who are not trained well tend to stick on the fundamental parts of the ERP system and stay on the manual procedures which they feel are appropriate. Whereas, the trained users achieve the required expertise in one fourth of the time than the users who are less trained. Training makes the user more productive and efficient to gain the benefits the system has to offer.
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