CRM Software Solution
Automates sales and customer service procedures
eresource CRM is a cloud-based, no-code customer relationship management solution made under Azaalea Ai platform to help enterprises automate their customer administration and sales procedures. In order to assist businesses increase productivity and customer happiness, it provides features including lead and opportunity management, contact data management, campaign automation, real-time dashboards, and analytics driven by artificial intelligence.
Overview
eresource Bpro is built for batch-based industries where precision, formulation, and compliance are key. Ideal for process-driven manufacturing environments, Bpro tracks production, quality, inventory, and shelf-life — ensuring every batch is compliant and profitable.
- Supports Batch & Lot Production
- Integrated with Mobile App, Dashboards, IoT & Weighbridge
- Manage multiple projects across locations with a single system
Customer Relationship Management (CRM) Modules
Comprehensive modules designed for CRM Solution
Lead Management
Track batch-wise production with traceability and version control.
- Keeps track of lead data
- Oversees the sales pipeline
- Automates follow-ups
- Provide analytics
- Allows customization
Sales Management
- Manages the sales process from initial offer to invoice.
- Helps providing information on inventory
- Helps providing costs, and delivery times during the offer stage
- Ability to convert leads into orders
- Includes a calendar for calls, meetings, and appointments.
Analytics and Reporting
- Provides real-time dashboards
- Analytics to track sales performance
- Product, customer, and salesman-wise analysis
- Features robotic reporting
- Generate multi-dimensional reports.
Marketing Automation
- Centralizes all leads and customer data
- Tracks sales from inquiry to closure
- Enables quick follow-ups and reminders
- Gives clear visibility into sales pipelines
- Integrates with ERP, accounting, and orders
Industries Served
Trusted by construction and contracting companies across industries
Construction & Contracting
Logistics & Fleet Management
Retail and e-commerce
Financial services
Hospitality
Consulting
Technology
Insurance
CRM Dashboards
Real-time insights for batch-based operations
IOT Integration
- Capture real-time sensor data (temp, pressure, time)
- Auto logging from mixers, tanks, reactors
- Trigger alerts for deviation
- Predict equipment failure using trends
- Reduce manual recording
Mobile Access
- Shopfloor data entry on mobile
- QC checklist entry
- Scan barcodes via camera
- View dashboards on mobile
- Role-based access & approvals
Faster Implementation + No-Code Framework
- Built on Low Code / No Code platform
- Go-live in as little as 90 days
- Drag-and-drop workflow configurator
- No dependency on developers for changes
- Perfect for growing or large project companies
Packages for Everyone
Tendering Module
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Sales Lead |
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Tender Registration |
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Project Regret Details |
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Project Lost Details |
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Project Estimation |
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Project Work Order |
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Project Hand Over Document |
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Project Management & Control
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QTO |
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VTC Claim – Existing BOQs |
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VTC Claim – New BOQ |
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Budgeting |
Content |
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Purchase
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RATE ANALYSIS |
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Purchase Requisition (Project) |
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Purchase Requisition (Direct) |
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Pending for Purchase Enquiry |
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Purchase Enquiry |
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Quote Comparison |
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PO MANAGEMENT |
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Purchase Order (Local) |
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Purchase Order (Overseas) |
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Purchase Order Shortclose |
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PO Milestone |
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Purchase Invoice |
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Stores
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GRN |
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GRN Inspection/Approval |
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Stock Transfer Receipt |
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Material Issue (Project) |
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Material Issue (Direct) |
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Material Issue To Contractor |
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Stock Transfer |
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Stock Transfer (Direct) |
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Delivery Order |
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Site Execution Portal
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REQUISITION |
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Material Requisition (Project) |
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Material Requisition (Direct) |
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Service Requisition |
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Stock Transfer Request |
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CONSUMPTION & RETURN |
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Material Consumption |
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Material Return |
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CONTRACTOR |
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Contractor Material Requisition |
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Contractor Material Consumption |
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Material Return From Contractor |
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Material Return From Contractor |
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Sub-Contract Management
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Service Enquiry |
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Service Quotation |
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Service Quote Comparison |
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Contractor Work Order (Local) |
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Contractor Work Order (Overseas) |
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Contractor Work Order (Direct-Local) |
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Contractor Work Order (Direct-Overseas) |
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Contractor Progressive Bill |
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Customer Billing
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Billing Milestone |
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Mobilization Advance |
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Progressive Bill |
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Progressive Bill Certification |
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Direct Progressive Bill |
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Preventive Maintenance System
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Maintenance Work Order Scheduling |
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Maintenance Jobcard |
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Material Requisition |
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Breakdown Request |
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Repair Jobcard |
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Material Consumption |
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Material Return |
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Direct Material Consumption |
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Asset Time Sheet |
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Diesel Consumption Form |
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Asset Allocation
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Asset Requisition
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Asset Allocation
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Asset Return |
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Fixed Asset
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Purchase Order (FA)
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GRN (FA)
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Purchase Invoice (FA)
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Sales Invoice (FA)
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FA Depriciation Posting
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FA Depriciation
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Purchase Expense Tagging – Landed Cost |
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Financial Accounting
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Opening Balance |
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Opening Balance for Creditors
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Opening Balance for Debtors
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Bank Reco Outstanding
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Expense Voucher
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Direct Expense Voucher
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Sales Voucher
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Project Accounting |
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Fixed Asset Management |
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Attendance & Payroll Management |
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Preventive Maintenance |
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Success Stories
See how construction companies transformed their project management
Bulk Drug Mfg
Before → After Impact
Chemical & Additive Mfg
Before → After Impact
Oil & Lubricant Mfg
Before → After Impact
Plastic Mfg
Before → After Impact
Voices That Inspire Confidence Real Stories.
Real Success.
At eresource, we believe our customers are our strongest advocates. Their experiences reflect our commitment to delivering excellence through our ERP solutions. Across industries, from manufacturing to construction, logistics to rentals – our clients have achieved greater efficiency, faster decision-making, and sustainable growth. Here’s what some of them have to say:
We are extremely happy to be associated with eresource. They have done an excellent job by providing us a fantastic ERP system. Right from the beginning we knew that we have made the right decision in choosing eresource.
Our company is using eresource ERP for the last six years and it make us happy that we have an effective enterprise solution in place for all our business processes. The visibility of information is helping our managers to take timely decisions.
What are the salient characteristics of eresource CRM?
Contact Management, Lead Management, Sales Management, Marketing Automation, Customer Service, Reporting & Analytics, Integration.
Why make use of eresource CRM?
- Companies may offer more useful and individualized experiences by having a complete picture of a customer’s background and requirements.
- By automating repetitive operations and having data readily available to them to better understand customer demands, sales teams may close deals more quickly.
eresource CRM assist companies in anticipating requirements and resolving issues, which makes clients feel appreciated. - Sales, marketing, and customer support divisions operate more efficiently when data is centralized and processes are automated.
How much it costs to implement eresource CRM?
The price depends on the number of users and other requirement of the each organization
When is eresource CRM necessary for a business?
As soon as maintaining client contact lists becomes difficult and a more reliable method is needed for efficient management, a company needs eresource CRM.
How long will it take to implement?
The Azaalea AI platform is used to develop eresource CRM, which has Low Code/No Code capabilities. Compared to other CRM software on the market today, this one can be implemented and customized three times faster.